Master Matchmakers  ·  Before Your Call

What Makes Us Different.

A brief overview of who we are, how our service works, and what to expect — before we speak.

Founded in 2001 by JoAnn Ward, Master Matchmakers® has spent over two decades building one of the most trusted matchmaking services in the country. More than 65,000 individuals have come through our network in search of a meaningful relationship. Today, the company is owned and led by Steven Ward and his wife, Madison, with JoAnn remaining actively involved. We are a family-owned business built on legacy, integrity, and a deep understanding that the right relationship changes everything.
65,000+
Through Our Network
Est. 2001
01
Who We Are

A private, fee-based matchmaking service.

We work with individuals who are serious about finding a long-term, committed relationship with someone aligned across lifestyle, values, and vision for the future.

We are selective, discreet, and relationship-focused. We are not a dating app. We are a professional service with a dedicated team working on your behalf.

Key Differentiators
✓
Thorough Background Checks
We conduct comprehensive background checks before representing anyone in our network, including verification of identity and age, as well as review of court records, arrests, bankruptcies, liens, and other public records.
👥
Proactive Recruiting
We don’t limit you to our existing network. We actively source and recruit potential matches through referrals, introductions, and targeted outreach. Every candidate is thoroughly vetted through our internal process.
📷
Photo & Identity Verification
We meet every client via video to ensure authenticity and alignment with how they present themselves. You always review profiles and photos before deciding whether to move forward.
📞
Phone Call Before You Meet
Before meeting, you’ll connect briefly by phone to establish comfort and initial chemistry — there is never any pressure to proceed if it’s not there.
💌
Coaching & Feedback Loop
We take the time to understand you in depth before introductions begin. After each interaction, we gather feedback from both sides to continuously refine and strengthen your search.
🔒
Flexible by Design
If you meet someone or your circumstances change, your service can be placed on hold. Unused matches or presentations may also be transferred to someone appropriate for the service.
02
How It Works

A structured, intentional journey.

We begin by getting to know you in depth. You’ll complete your intake with one of our matchmaking coaches, allowing us to build a comprehensive understanding of who you are and what you’re looking for.

From there, we identify and vet potential matches. When we find someone aligned, you’ll receive their profile and photos. If there is mutual interest, we facilitate an introduction so you can connect directly.

After each interaction, we gather feedback from both sides and provide ongoing, unbiased support. This allows us to refine your search and become increasingly precise over time.

There is no set timeline. Our goal is to guide you toward a successful, lasting relationship — with the least number of introductions necessary.

We are licensed in Palm Beach, Florida, accredited by the Better Business Bureau (A+ rating), and nationally recognized, including six seasons of VH1’s Tough Love.

03
On Your Call With Us

A conversation — not a sales pitch.

This call is about understanding you. We’ll ask about your relationship history, your lifestyle, and what you’re truly looking for in a partner. Our goal is to determine whether we’re the right fit — and we’ll be honest if we’re not.

You should feel comfortable asking questions, sharing openly, and gaining a clear understanding of how we would approach your search.

“The love of your life may already be looking for you.”
We look forward to learning more about you and exploring whether this is the right fit.
mastermatchmakers.com (800) 734-9230 Est. 2001