Your Journey With Us
What to expect from the moment you say yes — through the introduction that changes everything.
Onboarding
First, you’ll complete an intake form so we have meaningful context ahead of our initial conversation. From there, you’ll schedule a video call with your matchmaker and dating coach for an in-depth discussion, where we take the time to truly understand you — your lifestyle, values, relationship history, and who you’re looking for.
The intake form lays the groundwork so your onboarding session can go deeper. Your matchmaker’s notes become the foundation for every introduction we make on your behalf.
Matchmaking
We match by committee, meaning your search is thoughtfully managed by our entire team of matchmakers rather than a single point of contact. Madison Ward leads the team and remains available for strategic insight throughout your journey. Together, we activate our network on your behalf, drawing from a proprietary database and decades of curated relationships.
We may also extend beyond our active network to identify highly aligned individuals who may be an exceptional fit for you.
Presentations & Matches
Before any introduction, you’ll receive a written profile and photos of a potential match. From there, you decide whether you’d like to move forward. If there is mutual interest, we exchange contact information so you can connect briefly by phone before scheduling a face-to-face meeting. A Presentation is a candidate who meets most, if not all, of your criteria and wants to meet you. A Match occurs when both parties move forward and meet face-to-face.
We prioritize quality over volume. Each individual is carefully vetted and intentionally selected with your alignment in mind.
Feedback & Calibration
After each date, we collect thoughtful feedback from both sides. This feedback loop provides real-time insight into what’s resonating, what isn’t, and where to refine. We use this to continuously calibrate your search, evolving criteria, refining your positioning, and strengthening each subsequent introduction.
When we see consistent patterns in feedback, we address them directly with thoughtful, honest guidance.
This works when you work with us.
Be Open
Your type may not be your person. Trust us enough to explore introductions that may surprise you — the strongest connections often don’t look exactly as expected on paper.
Give Real Feedback
After every date — good, bad, or unclear — share what you genuinely noticed. Specific feedback brings us closer to the right match.
Be Patient But Present
Finding the right person takes time. Stay engaged and trust the process — even if it takes longer than expected.
We will be honest with you — even when it’s uncomfortable.
If we see something getting in your way, we will address it. That level of directness — and at times, tough love — is why our clients work with us.
The clients who find the most success remain open, offer honest feedback, and trust that decades of experience allow us to see possibilities they may not yet see for themselves.
Choosing the right level of runway.